Getting off on the right foot: The first steps of a new (or renewed) management relationship

Remember the old rule of schoolteachers? Start off very strict and then, after the students come to expect, accept, and adapt to the strict regime, you can relax a bit. As long as the students continue to act as if they are still in the strict regime, you don't have to be quite as strict. The same basic rule applies to managing employees. Start out intensely hands-on and you'll figure out immediately how closely each person needs to be managed and how you need to calibrate your management approach.

Your first task is to gather information so you can start answering for yourself those six key questions: Who is this person at work? Why do I need to manage this person right now? What do I need to talk to her about? How should I manage her? Where? And when?

From the outset, alert the employee that you have high expectations and, as she delivers on those expectations, you can gradually back off. If the employee keeps delivering, back off some more. But keep meeting regularly to review priorities; clarify expectations; and monitor, measure, and document that person's performance.

If the employee's performance falters in any way, tighten the reins for a while. If an employee slows down, starts missing details or deadlines, or engages in unacceptable behavior, be more hands-on for a while. If there is a big change in circumstances, such as the employee is assigned a new role, task, or responsibility, be more hands-on for a while. Be more hands-on until you have things under control. Then you can back off just a little bit again. And then back off some more.

Stay flexible: Revise and adjust as needed. After you start managing an individual closely for a few weeks, the nuances of your management challenge will become increasingly clear. Your meetings will start to feel like standard operating procedure. Continue to fine tune your approach every step of the way.

 

On sale wherever books are sold:
IT'S OKAY TO BE THE BOSS: The Step-by-step Guide to Becoming the Manager Your Employees Need (Collins, 3/13/07)

By Bruce Tulgan

Fight the Undermanagement Epidemic!

Be a great boss!!

STEP 1: Get in the Habit of Managing Every Day
STEP 2: Learn to Talk Like a Performance Coach
STEP 3: Take It One Person at a Time
STEP 4: Make Accountability a Real Process
STEP 5: Tell People What to Do and How to Do It
STEP 6: Track Performance Every Step of the Way
STEP 7: Solve Small Problems before They Turn into Big Problems
STEP 8: Do More for Some People and Less for Others


Click here for more information
on the book.

Order the book from Amazon.com
or from Barnes & Noble.com.

 


Bruce Tulgan's
Winning the Talent Wars®
  149th Edition - December 13, 2007
COPYRIGHT, RainmakerThinking, Inc.®
http://www.rainmakerthinking.com

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