The true art of empowerment turns out to be very mundane. Delegation is the true art of empowerment. It's just a very mundane art. It's the articulation of clear goals with specific guidelines and concrete deadlines. That is delegation and that's the true art of empowerment.

"I want you to build me a box. It's got to be smaller than a refrigerator but bigger than a bread box. It can't be yellow but it could be gold. It's got to be done by Wednesday at midnight. Are you with me? Are you sure? Let's write that down." THAT is delegation. And that is real power.