Bruce Tulgan's Free Newsletter (TEXT VERSION)
April 2, 2009 issue - 180th edition
"The #5 Myth about Generation Y"
The number five myth about Generation Y is that they somehow need work
to be fun. You hear this from a lot of the so-called experts about
Generation Y that you should try to turn your workplace into a
playground for them or else they won't enjoy being there. I think this
is nonsense.
If you want Gen Yers to take you seriously at work, you'd better take
them seriously.
Don't get me wrong, they want to work in a comfortable environment.
They want to work with people they enjoy, people they respect, people
they can learn from, and people they can rely on. They want to do tasks
and responsibilities that they find challenging and interesting. They
like to have some control over their schedule. They want to learn
marketable skills. Whenever they can they want some control over their
workspace and location.
But that doesn't mean that you need to turn the workplace into a
playground. Gen Yers don't want to be humored. They want to be taken
seriously at work. If you take them seriously, they'll take you
seriously.
BONUS MANAGEMENT TIP - HOW TO MANAGE GENERATION Y
IN LOCO PARENTIS MANAGEMENT: HOW TO MAXIMIZE DISCRETIONARY RESOURCES TO
MOTIVATE GEN YERS
Most managers have more discretionary resources than they realize at
their disposal. These are often resources that can be deployed as
special short-term rewards. What extra funds are available to you that
you might be able to use for special short-term bonuses? What can you do
to improve work conditions in the short term for your employees? How
much latitude do you have to make special short-term accommodations in
employees' schedules or paid time off? How much control do you have over
extra training opportunities? Can you offer exposure to decision makers?
How hard is it to have a written commendation added to an employee's
file? There are many extra rewards managers have in their control, and
you need to leverage every resource at your disposal to drive
performance. Trade those resources with GenYers for going the extra mile
in their performance. Make the quid pro quo explicit: "Okay. I'll give
you x, y, or z resource, if you will go the extra mile for me today and
do X." Work a particularly undesirable shift? Work longer hours? Work
with a difficult team? Do some heavy lifting? Work in some out of the
way location? Clean up some unpleasant mess?
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