Get in the Habit of Managing Every Day
Most managers are so busy with their own "real work" that they manage only
when it can no longer be avoided. I call this phenomenon, "management by
special occasion": Usually a big problem that needs solving.
Other special occasions include (1) assigning a new project, (2) communicating a change from
on high to the team, or (3) recognizing a huge success. In the absence of
some "special occasion," though, most managers simply don't manage enough. The
only alternative to management by special occasion is managing every day.
Start by setting aside one hour every day as your dedicated time for
managing. During that hour, do not fight fires. Use that hour for managing
up front on your initiative to press your agenda---before anything goes
right, wrong, or average.
In an ideal world, you would talk one-on-one (team meetings are no
substitute) with every single person every single day---reviewing his work
and setting him up for success. But, instead, you have to make choices
every day. Who are you going to focus on today? Concentrate on four or five
people a day.
Some people need more attention than others. Just don't make the mistake
of choosing the same targets over and over again. Spread out your
management time. Some employees may need you more than others, but
everybody needs you. Try not to let anybody go more than two weeks without
The goal is to make these one-on-one sessions routine, brief, straight and
simple---fifteen minutes should be all you need. Consider holding meetings
standing up, with a clipboard in hand (to keep them quick and focused). If
you manage people working other shifts, stay late or come in early to meet
with them. If you manage people in remote locations, communicate via
telephone and e-mail regularly and consistently in between one-on-one
meetings. At fifteen minutes per meeting, you should be able to have
four meetings each day in one hour. That's twenty meetings a week, at least.
I bet that's a whole lot more time than you've been managing lately.
I know you don't have enough time---you don't have time to NOT manage people.
Fight the Undermanagement Epidemic!
Be a great boss!!
||Get in the Habit of Managing Every Day
||Learn to Talk Like a Performance Coach
||Take It One Person at a Time
||Make Accountability a Real Process
||Tell People What to Do and How to Do It
||Track Performance Every Step of the Way
||Solve Small Problems before They Turn into Big Problems
||Do More for Some People and Less for Others
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